Terms & Conditions

Effective Date: 3/19/2026

Klyve Apparel
Website: klyveapparel.com

1. Overview

At Klyve Apparel, we want you to be satisfied with your purchase. This Returns & Refund Policy outlines the conditions under which returns, exchanges, and refunds are accepted for products purchased through klyveapparel.com (the “Site”).

2. Eligibility for Returns

You may request a return if:

The item was purchased directly from our Site
The request is made within 14 days of delivery
The item is unused, unworn, and in original condition
All original tags and packaging are intact

We reserve the right to refuse returns that do not meet these conditions.

3. Non-Returnable Items

The following items are not eligible for return:

Final sale or clearance items
Gift cards
Items marked as non-returnable at the time of purchase
Items that show signs of wear, damage, or alteration

4. Return Process

To initiate a return, please contact us at [Insert Contact Email] with:

Your order number
The item(s) you wish to return
Reason for the return

If your return is approved, we will provide instructions on how to send your item back.

Please do not send items back without prior authorization.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service
Klyve Apparel is not responsible for returns lost in transit

6. Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved:

Refunds will be issued to your original payment method
Processing time may take 5–10 business days, depending on your payment provider

Original shipping costs are non-refundable unless the return is due to our error.

7. Exchanges

We currently offer exchanges for:

Incorrect items received
Defective or damaged products

If you need a different size or product, we recommend placing a new order and returning the original item.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of delivery at klyveapparel@gmail.com.

Include:

Your order number
Photos of the item and packaging

We will work quickly to resolve the issue at no additional cost to you.

9. Late or Missing Refunds

If you have not received your refund:

Check your bank account again
Contact your credit card company (processing times may vary)
Contact your bank

If you still have not received your refund, please contact us at klyveapparel@gmail.com.

10. Cancellations

Orders may only be canceled if they have not yet been processed or shipped.

Please contact us immediately if you wish to cancel or modify your order.

11. Contact Information

If you have any questions about this policy, please contact:

Klyve Apparel
Email: klyveapparel@gmail.com
Website: klyveapparel.com